Returns & Exchanges
At Lucky Elk, we want you to feel confident in every piece you wear; if your fit isn't perfect, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original condition, unworn and unwashed, with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely pack your items in the original packaging, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.